Yes, you will receive an e-mail confirmation when your order is submitted and you will also receive an e-mail confirmation which includes the tracker number once your order material is shipped.

You can restore your password.  On My Account Login form, please  click the link "Forget your password". 

We welcome your Reviews and Feedback. You can see in left side Red highlighted button "Feedback". . (ii) In product List, choose product and put your views on "Product's Reviews" 

By creating your account on ITP, you will be benefitted such as:: • Store your personal information, eliminating the need to retype it each time  •You can view your Order History and even you can Re-order the products you have ordered in the past

You can't modify or cancel your sales order yourself. You must write to us in email sales@itpindia.in

You can select product and click on link “Add to Compare” on your product selection list. Click on “Compare” to see comparison

Not yet. You can write us on sales@itpindia.in with Sales Order No

Yes. You can get the updated status of each transaction in "My Account". You can also take printout of your orders.

Yes you can create your own bundle. and can save it by giving any name/Ver. Later You can add the KIT in Shoping Cart by selecting it from your MY ACCOUNT-Bundles by providing Kit Quantity. System will multiple the per Item Qty with Kit Qty

You have to pay full amount at the time of shopping.

Yes, you can view your order status and order history online in My Account - View Orders. 

You can't cancel or change your order yourself once you saved. Send  request to ITP on email i.e. sales@itpindia.in for the change. The modifications/cancellations will be done on your request by ITP team, if dispatches are still pending.<

You can see MOQ/MPQ in Shopping Cart table if it is applicable. MOQ - Order can be place >=Minimum Order Qty. MPQ - The order qty should be multiple in MPQ only as the material can't be sold in loose qty.

The refund will be send to you through cheque / DD / online transfer through net banking etc. ITP team will contact you and will request you to provide necessary details for refund. 

The discounted offer will be valid either till the stock is available or some specific period whatever is applied first

Yes. Yet international users need to interact with ITP team for shipping methods, freight and forwarding etc. very soon the new updates will be uploaded.

Yes. Yet international users need to interact with ITP team for shipping methods, freight and forwarding etc. very soon the new updates will be uploaded.

Yes

Yes It is must for shopping online and for Sourcing Request. Because we need the relevant information of you to serve you better and timely update you. New customers can Create Account by Click on "Create An Account".

In case if it will apply, you will be informed.

Different ways to reach to Product Selection List i.e Product Catagory/Products/Make Or In Search Give Part No/Code. Select the Product, Give Order Qty and select "Buy" or "Buy Selected".

Once you've completed the selection of all products to shop, click the "Proceed to Billing" 

Note: See Error messages displayed in red in the cart. Only parts without errors will be processed through checkout.

ITP dispatches the material within 1 to 2 days from the order. The shipper may take their standard  time as per their delivery location

If your requirement/specifications/ products does'nt match with our product range or you don't found the product in our product list, you can go to Sourcing Request Form and fill up the details. We will try our best to source the material for you

Whatever warranties the manufacturer provides us on products, only those will be applied.

If your requirement/specifications/ products does'nt match with our product range or you don't found the product in our product list, you can go to Sourcing Request Form and fill up the details. We will try our best to source the material for you